Manchester Country Club
General Manager: Brian Kelley
After a $10 million clubhouse renovation
in 2013 and the addition of a $250,000 Golf
Performance Center with an indoor academy and simulator room called the Attic, the
impressive turnaround at this nearly 100-year-
old club continues.
Managed by Troon’s Privé private club division, the club reports a 46 percent rise in staff
satisfaction and a 58 percent increase in its
membership net promoter score – a measure
of a member’s willingness to recommend the
club to others. It went from - 9 percent in 2013
www.paci; clinks.com +1 647 350 4100
in the world.
Over 200 courses and counting. See if your club quali;es.
Golf Inc Half Page Ad - K.indd 1 2017-08-15 1:51:09 PM
All of this translates into a more profitable
operation for General Manager Brian Kelley,
with total revenue jumping by 31 percent –
from $5.8 million in 2013 to $7.6 million in
The club currently is working on a $3 million golf course restoration directed by architect Ron Forse. A tree maintenance program
over the past two seasons removed 2,500 trees
that generated $30,000 in log revenue and
increased sunlight and air flow for better overall course conditions.
has more than paid off, with membership
increasing by approximately 50 percent.
Even better, 40 percent of the new members are younger than 40. Total revenue has
jumped more than 60 percent, golf rounds
are up by 30 percent and operating income
is up more than 600 percent.